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How you think about your customer influences how you respond to them

Gonçalo Costa

Business Analyst, LBC

Bsc in Management at Universidade de Coimbra, Coimbra
MSc in Economics at Lisbon School of Economics and Management, Lisbon

Work Experience
During his time in University, Gonçalo pursued some extracurricular activities granting him experience and a better grasp on how to successfully manage and work with large teams as well as gaining insights on managing, accounting, earning sponsors, and recruitment. He has participated in the organization of several university recreational events, has been part of its faculty’s electoral commission, and a member of the Undergraduate Student Union. Currently, Gonçalo is part of the International Development Team at LBC, where he has a support role in the launching of new projects and commercial management in international markets.